parada Privacy Policy

This page describes what we collect when you use parada and how we keep that data protected. We collect personal information—your name, email, phone, identity document, and payment details—to operate our platform, verify your account, prevent fraud, and comply with anti-money-laundering regulations. All data is encrypted, stored securely, and shared only with trusted processors necessary for parada's operation.

We do not sell your personal information to marketers, advertisers, or other third parties outside our compliance network. Your data remains yours; we are custodians only, bound by encryption standards, access controls, and legal obligations to protect it. This policy sets out our data practices in plain language so you understand what information we collect, why, how long we keep it, and what rights you have.

By creating an account at parada, you acknowledge you have read and understood this policy. If any practice is unacceptable to you, do not register. If you have questions about your data on parada, contact our support team or use the access / deletion request process outlined below.

What Data We Collect on parada

We collect data in four categories:

• Identity and contact information: Your full legal name, date of birth, email address, phone number, and mailing address. This is collected during account registration and is mandatory for verification.
• Government-issued identification: A copy or scan of your Indonesian KTP, passport, or equivalent national identity document. We use this to confirm your identity and prevent fraud.
• Payment information: The payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank details for mobile banking, local payment, online payment, e-wallet). We do not store full credit card numbers or banking credentials; payment processors handle that data directly.
• Account activity data: Your login history, IP address, device type, timestamps of bets or plays, game outcomes, deposits, and withdrawals. This data helps us detect unauthorized access, prevent fraud, and resolve disputes.

We collect this data through direct submission (forms you fill during registration and gameplay) and automatic logging (IP addresses, device information, session data). We do not use tracking cookies to follow you across other websites, though we do use session cookies on parada to keep you logged in and remember your preferences.

Mandatory data

Name, email, phone, and identity document are required to open a parada account. Incomplete information prevents account verification.

Activity logs

We log all parada activity—logins, bets, withdrawals, chat messages—to detect fraud and handle disputes. Logs are retained for 12 months.

Payment data

We do not store sensitive payment credentials. Payment processors (mobile banking, local payment, banks, etc.) hold that information under their own security policies.

How We Use Your Data at parada

We use your data for specific purposes:

1. Account verification: We confirm your identity using your name, date of birth, and government ID to prevent fraud and comply with anti-money-laundering law.
2. Payment processing: We send your payment method details to online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and banks to process deposits and withdrawals.
3. Dispute resolution: We review your account history, game logs, and activity to investigate complaints and resolve disagreements about payouts.
4. Fraud and security: We analyze login patterns, IP addresses, and device information to detect unauthorized access and suspicious activity.
5. Legal compliance: We retain data to satisfy anti-money-laundering, tax, and financial-regulation requirements.
6. Support and communication: We use your email and phone to send account updates, support responses, and—where you opt in—promotional notifications about parada.

We do not use your data to build marketing profiles, sell to data brokers, or share with advertisers. We do not combine your parada data with data from other sources to infer sensitive details about you. If we introduce new uses for your data, we notify you and offer opt-out if the use is non-essential.

Data Sharing and Third-Party Processors

We share your data with the following parties only:

• Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and Indonesian banks receive your payment information to execute deposits and withdrawals. Each processor holds that data under their own privacy policy.
• Compliance partners: Licensed anti-money-laundering services and financial regulators may receive limited data (name, transaction history) to satisfy legal requirements.
• Support vendors: Our chat support system and ticketing platform may access your account information to assist you; these vendors are bound by data-protection agreements.
• Legal authorities: If we receive a valid court order, subpoena, or law-enforcement request, we comply and share necessary data as required by law.

We do not share your data with marketing partners, social media platforms, or data aggregators. If we change our data-sharing practices, we notify you and provide an opportunity to opt out if the sharing is discretionary.

Data Security and Encryption at parada

We protect your data through industry-standard encryption and access controls. All communication between your device and our servers uses TLS 1.2 or higher encryption. Passwords are stored as one-way cryptographic hashes, never in plain text. Sensitive data (payment details, identity documents) are encrypted at rest using AES-256 or equivalent.

We limit access to your data to parada staff with legitimate business need (support, fraud investigation, account verification). All staff sign confidentiality agreements and are trained in data protection. We audit access logs quarterly and investigate any unauthorized access immediately.

We strongly recommend enabling two-factor authentication (2FA) on your parada account. 2FA requires you to enter an OTP (one-time password) sent to your phone or email whenever you log in from an unrecognized device. This protects your account even if your password is compromised.

Data Retention and Your Rights on parada

We retain your account data (name, email, identity document, payment history) for the duration of your parada account plus seven years after closure to satisfy regulatory requirements. Account activity logs (bets, logins, withdrawals) are retained for 12 months; older logs are deleted unless required by law or a dispute.

You have the following rights regarding your data on parada:

• Access: You may request a copy of all personal data we hold about you. We provide this within 30 days in a readable format.
• Correction: If your name, email, or contact information is incorrect, contact our support team to update it.
• Deletion: You may request deletion of your account and associated data. We delete account data immediately upon closure; regulatory data is retained per legal requirements.
• Portability: You may request a copy of your data in standard format (e.g., CSV) to transfer to another service.
• Objection: If we process your data for a non-essential purpose (e.g., marketing emails), you may opt out. Essential data (for account verification and payment) cannot be objected to.

To exercise any of these rights, contact our support team with "Data Rights Request" in your subject line. Provide your account username and the specific right you wish to exercise. We respond within 30 days.

Cookies and Tracking on parada

We use session cookies to keep you logged into parada and to remember your language preference and account settings. These cookies expire when you log out or close your browser; they do not persist across sessions. We do not use tracking pixels, retargeting cookies, or third-party analytics that follow you across the internet.

Most browsers allow you to disable cookies. If you disable cookies, you may not be able to log into parada or access certain features. We do not recommend disabling cookies for parada; instead, trust that our session cookies are secure and local to our platform only.

Children and Age Restrictions

parada is available only to individuals 18 years of age or older. We do not intentionally collect data from anyone under 18. If we discover a user is underage, we terminate their account and delete their data. If you believe a minor is using parada, contact our support team immediately.

Privacy Policy Updates and Contact

We may update this privacy policy at any time to reflect changes in our practices, technology, or legal requirements. Material changes are announced via email or prominent notice on parada at least 14 days before taking effect. Continued use of parada after changes take effect constitutes acceptance of the updated policy.

If you have questions about our privacy practices, how we handle your data, or wish to exercise your data rights (access, correction, deletion), contact our support team. Provide your account username, email, and a description of your request. We respond within 30 days and in plain language so you understand our practices.

Your trust in parada depends on transparent, secure data handling. We are committed to protecting your information, using it only for stated purposes, and respecting your rights. If you discover a data breach or unauthorized access on your parada account, notify our support team immediately. We investigate all security incidents and notify affected users as required by law.